Privacy Policy

Effective Date: 11/01/2024

Loan Certify ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, use our services, or interact with us in other ways.

1. Information We Collect

Personal Information
We collect information that identifies you as an individual, including:

• Name
• Email address
• Phone number
• Payment information
• Employment and student loan details (for verifying eligibility and matching compliance)

Non-Personal Information
We may also collect non-personal information, such as your browser type, device type, IP address, and site usage data, which helps us improve our website and services.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Verify your student loan payments for compliance with employer matching programs
• Improve our website and services
• Communicate with you regarding updates, support, and offers
• Process payments and manage subscriptions
• Ensure security and compliance with legal obligations

3. How We Share Your Information

We may share your information with:

• Employers and Financial Institutions: For the purpose of verifying loan payments and eligibility for employer matching.
• Service Providers: We work with third-party providers for payment processing, data storage, and analytics. These providers only use your information as necessary to perform their services for us.
• Legal Compliance: We may disclose your information if required by law, such as in response to a court order or government request.

4. Security of Your Information

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no internet-based service is entirely secure, and we cannot guarantee the absolute security of your data.

5. Your Choices

You may:

• Access or Update Your Information: Contact us if you need to update or correct your personal information.
• Opt Out of Marketing Communications: If you do not wish to receive marketing communications, you may unsubscribe at any time using the link in our emails or by contacting us.
• Request Deletion of Your Data: You may request the deletion of your personal information, subject to any legal or contractual requirements we may have.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your experience, analyze usage, and personalize content. You may choose to disable cookies in your browser settings, but this may affect your experience on our website.

7. Children’s Privacy

Our services are not directed to individuals under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes to this page and encourage you to review our Privacy Policy regularly.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at hello@loancertify.com.